Skip to main content

Contact Us

If your inquiry is not addressed in “How to Use / Advanced”, “Troubleshooting”, or “Q&A”, please contact the creator via Booth or X (Twitter). (X(Twitter) is recommended because it is easier to send images.)

If reporting a bug, it will be smoother if you submit it following the format below.

info
  • The creator needs to reproduce the bug in their environment, so please include as many details as possible.
  • When reporting a bug, please check if it also occurs with an unmodified avatar (one straight from the prefab).
    • If the bug occurs with an unmodified avatar, there is no need to describe the outfit, tools, etc.
  • If you are sending images through Booth, please use a service like imgur to provide image URLs. On X(Twitter), you can send images directly.
Bug Report Format

Product Name:
Version:

Bug:
Error Message:
Conditions (Steps to Reproduce):
Does it occur on an unmodified avatar?:

Platform (Unity or VRChat):
Avatar (URL):
Outfit (URL):
Tools (URL):
World (URL):

Unity Version:
VRCSDK Version:

Reference Images/Videos (such as settings screens):

Remarks:

Example Submission:​

Bug Report Format

Product Name: Marshmallow PB
Version:1.7.15

Bug: Rurune’s mesh breaks when entering AFK
Error Message: None
Conditions (Steps to Reproduce): Put Marshmallow PB into Rurune, go AFK in VRChat
Does it occur on an unmodified avatar?: Yes

Platform (Unity or VRChat): VRChat (also occurs with Gesture Manager)
Avatar (URL): Rurune (https://booth.pm/ja/items/5957830)
Outfit (URL): Default
Tools (URL): None
World (URL): VRChat Home (https://vrchat.com/home/world/wrld_4432ea9b-729c-46e3-8eaf-846aa0a37fdd/info)

Unity Version: 2022.3.22f1
VRCSDK Version: 3.7.5

Reference Images/Videos (settings screens, etc.): https://~

Remarks: As far as I can see, the chest mesh seems to be breaking.